Return Policy

We hope you have a joyful shopping experience on our website. Every item we ship has been strictly inspected for quality control. So if your item arrives damaged, please reach out to our customer service team. Please note that you may need to send a clear photo or video of the damaged or defective product. Once the damage has been proved, we’ll give you a specific address to return to. After we have received the returned product and confirmed the product is defective, the return shipping cost will be given to you based on the return receipt you offer. You can choose to receive a full refund or we can send you a new item free of shipping charge.